The rates that you are charged is determined by your rate class. To locate the rate class that you are in, review your bill. The rate class will be located on the lower left hand side of the bill listed under ACCOUNT TYPE. There are 6 different types of rate classes in Niagara-on-the-Lake:
- Residential – this is the standard for any building being lived in.
- General Service <50kW – this account type is typically used by small businesses but can also be given to any residential property with a second meter. The 50kW indicates that the average demand of the property is typically under 50kW. For reference, a typical home using 750kW in a month will average slightly over 1kW per hour.
- General Service >50kW – this account type is given to larger business accounts. Hotels, businesses with machinery and larger institutions will be in this category.
- General Service >50kW (Interval) – this account type can be similar to the standard GS>50 customer however a different type of meter is used to store hourly consumption. Customers in this category are billed for their hourly energy consumption against the Hourly Ontario Energy Price (HOEP), which is set by the Independent Electricity System Operator (IESO).
- Unmetered Scattered Load – these are for accounts that use a small amount of electricity on a regular basis but have no meter. Rates are set by the average calculated consumption of the location. Street signs are often classified as an unmetered scattered load.
- Street Lighting – this account type is strictly for street lighting.