Residential Rates

Electricity Rates

Time-of-Use Price Plan Nov 1, 2024Nov 1, 2025
On-Peak15.8 ¢/kWh20.3 ¢/kWh
Mid-Peak12.2 ¢/kWh15.7 ¢/kWh
Off-Peak7.6 ¢/kWh9.8 ¢/kWh
Chart showing time of use price plan tiers and time periods.
Tiered Price Plan Nov 1, 2024Nov 1, 2025
Tier 19.3 ¢/kWh12.0 ¢/kWh
Tier 211.0 ¢/kWh14.2 ¢/kWh
Tier-1 Thresholds – Nov 1 to April 30 = first 1,000kWh. May 1 to Oct 31 = first 600kWh
Chart showing tiered electricity rates and levels throughout the year.
Ultra-Low Overnight Price Plan Nov 1, 2024Nov 1, 2025
ULO On-Peak28.4 ¢/kWh39.1 ¢/kWh
ULO Mid-Peak12.2 ¢/kWh15.7 ¢/kWh
ULO Weekend Off-Peak7.6 ¢/kWh9.8 ¢/kWh
ULO Ultra-Low Overnight2.8 ¢/kWh3.9 ¢/kWh
Chart showing ultra-low overnight rate structure.

All electric charges are reduced on Residential bills by:

  • 23.5% (Ontario Electricity Rebate) for usage as of Nov 1, 2025.
  • 13.1% (Ontario Electricity Rebate) for usage as of Nov 1, 2024.
  • 19.3% (Ontario Electricity Rebate) for usage as of Nov 1, 2023.
  • 11.7% (Ontario Electricity Rebate) for usage as of Nov 1, 2022.
  • 17.0% (Ontario Electricity Rebate) for usage as of Nov 1, 2021.
  • 18.9% (Ontario Electricity Rebate) for usage as of May 1, 2021.

2026 HOLIDAY SCHEDULE (24 HOURS OF OFF-PEAK FOR TOU AND ULO)

DateHolidayDateHoliday
Thursday, Jan 1New Year’s DayMonday, Aug 3Civic Holiday
Monday, Feb 16Family DayMonday, Sep 7Labour Day
Friday, Apr 3Good FridayMonday, Oct 12Thanksgiving Day
Monday, May 18Victoria DayFriday, Dec 25Christmas Day
Wednesday, Jul 1Canada DayMonday, Dec 28Boxing Day

OTHER RATES

The following rates are being charged to NOTL Hydro residential customers. Negative rates are shown in (parenthesis).

SUMMARY OF RATES 2026 RATE2025 RATE
ElectricityBased on aboveBased on above
Total Other Fixed Charges$36.73/month$35.80
Total Other Variable Charges$0.0192/kWh$0.0187/kWh
MONTHLY RATES DETAIL (OEB APPROVED) 2026 RATE2025 RATE
Service Charge$36.72/month$35.46/month
Smart Metering Entity Charge – effective until December 31, 2027$0.42/month$0.42/month
Rate Rider for Disposition of Large-Use Deferral/Variance Accounts$(0.66)/month$(0.33)/month
Rate Rider for Disposition of Deferral/Variance Accounts$0.0004/kWh$(0.0010)/kWh
Rate Rider for Disposition of Capacity Based Recovery Account Applicable only for Class B Customers$0.0005/kWh$0.0002/kWh
Rate Rider for Disposition of Global Adjustment Account – Applicable only for Non-RPP Customers – (Customers with a retailer)$0.0005/kWh$0.0006/kWh
Retail Transmission Rate – Network Service Rate$0.0116/kWh$0.0115/kWh
Retail Transmission Rate – Line and Transformation Connection Service Rate$0.0014/kWh$0.0014/kWh
Wholesale Market Service Rate (WMS) – not including CBR$0.0041/kWh$0.0041/kWh
Capacity Based Recovery (CBR) – Applicable for Class B Customers$0.0006/kWh$0.0004/kWh
Rural or Remote Electricity Rate Protection Charge (RRRP)$0.0006/kWh$0.0015/kWh
Standard Supply Service – Administrative Charge (if applicable)$0.25/month$0.25/month
Adjusted Usage – line loss3.74%3.74%

 

Service Charges

As approved by the Ontario Energy Board

Monthly distribution and electricity rates will be shown on a Rates Card to be provided with customer bills. The Ontario Energy Board also approved the following charges:

Customer Administration ChargeRate
Arrears Certificate – Hydro$15.00
Arrears Certificate – Water (no HST)$15.00
Statement of Account$15.00
Pulling Post Dated Cheques$15.00
Duplicate Invoices for Previous Billing$15.00
Request for Other Billing Information$15.00
Easement Letter$15.00
Account History$15.00
Credit Reference/Credit Check (plus credit agency costs)$15.00
Returned Cheque Charge$15.00
Charge to Certify Cheque$15.00
Account set-up Charge/Change of Occupancy Charge (plus credit agency if applicable)$30.00
Special Meter Reads$115.00
Meter Dispute Charge Plus Measurement Canada Fees (if meter found correct)$145.00
 
Non-Payment of Account 
Late Payment – per month1.5%
Late Payment – per annum19.56%
Reconnect Charges at Meter – During Regular Hours$115.00
Reconnect Charges at Meter – After Regular Hours$415.00
Reconnect Charges at Pole – During Regular Hours$225.00
Reconnect Charges at Pole – After Regular Hours$810.00
 
Temporary Services 
Temporary Service Install & Remove – Overhead – No transformer$ Variable
Temporary Service Install & Remove – Underground – No Transformer$ Variable
Temporary Service Install & Remove – Overhead – with Transformer$ Variable
 
Other Services 
Service Call – Customer-owned Equipment – During Regular Hours$225.00
Service Call – Customer-owned Equipment – After Regular Hours$810.00
Specific Charge for Access to the Power Poles – per pole/year$40.59

**ALL above charges are subject to HST (exception water arrears certificate)