Residential Rates

Electricity Rates

Time-of-Use Price Plan – Effective May 1, 2023  
On-Peak 15.1 ¢/kWh
Mid-Peak 10.2 ¢/kWh
Off-Peak 7.4 ¢/kWh
Time-of-Use Price Plan – Effective November 1, 2023  
On-Peak 18.2 ¢/kWh
Mid-Peak 12.2 ¢/kWh
Off-Peak 8.7 ¢/kWh

Tiered Price Plan – Effective May 1, 2023  
Tier 1 (May 1 to Oct 31 = first 600kWh) 8.7 ¢/kWh
Tier 2 (after surpassing threshold) 10.3 ¢/kWh
Tiered Price Plan – Effective November 1, 2023  
Tier 1 (Nov 1 to April 30 = first 1,000kWh. May 1 to Oct 31 = first 600kWh) 10.3 ¢/kWh
Tier 2 (after surpassing threshold) 12.5 ¢/kWh

Ultra-Low Overnight Price Plan – Effective May 1, 2023  
ULO On-Peak 24.0 ¢/kWh
ULO Mid-Peak 10.2 ¢/kWh
ULO Weekend Off-Peak 7.4 ¢/kWh
ULO Ultra-Low Overnight 2.4 ¢/kWh
Ultra-Low Overnight Price Plan – Effective November 1, 2023  
ULO On-Peak 28.6 ¢/kWh
ULO Mid-Peak 12.2 ¢/kWh
ULO Weekend Off-Peak 8.7 ¢/kWh
ULO Ultra-Low Overnight 2.8 ¢/kWh

All electric charges are reduced on Residential bills by:

  • 19.3% (Ontario Electricity Rebate) for usage as of Nov 1, 2023.
  • 11.7% (Ontario Electricity Rebate) for usage as of Nov 1, 2022.
  • 17.0% (Ontario Electricity Rebate) for usage as of Nov 1, 2021.
  • 18.9% (Ontario Electricity Rebate) for usage as of May 1, 2021.

2023 HOLIDAY SCHEDULE (24 HOURS OF OFF-PEAK)

Date Holiday Date Holiday
Monday, Jan 2 New Year’s Day Monday, Aug 7 Civic Holiday
Monday, Feb 20 Family Day Monday, Sep 4 Labour Day
Friday, Apr 7 Good Friday Monday, Oct 9 Thanksgiving Day
Monday, May 22 Victoria Day Monday, Dec 25 Christmas Day
Monday, Jul 3 Canada Day Tuesday, Dec 26 Boxing Day

RATES – January 1, 2023 to December 31, 2023

The following rates are being charged to NOTL Hydro residential customers.

SUMMARY OF RATES  
Electricity Based on above
Total Other Fixed Charges $32.64/month
Total Other Variable Charges $0.0168/kWh
MONTHLY RATES DETAIL (OEB APPROVED)  
Service Charge $31.97/month
Smart Metering Entity Charge – effective May 1, 2022 until December 31, 2027 $0.42/month
Rate Rider for Disposition of Global Adjustment Account (2023) – effective until December 31, 2023 Applicable only for Non-RPP Customers (Customers with a retailer) $0.0001/kWh
Rate Rider for Disposition of Deferral/Variance Accounts (2022) – effective until December 31, 2023 $0.0011/kWh
Rate Rider for Disposition of Capacity Based Recovery Account (2023) – effective until December 31, 2023 Applicable only for Class B Customers $(0.0001)/kWh
Rate Rider for Disposition of Large Use Deferral/Variance Accounts – effective until December 31, 2023 $(0.0001)/kWh
Retail Transmission Rate – Network Service Rate $0.0094/kWh
Retail Transmission Rate – Line and Transformation Connection Service Rate $0.0013/kWh
Wholesale Market Service Rate (WMS) – not including CBR $0.0041/kWh
Capacity Based Recovery (CBR) – Applicable for Class B Customers $0.0004/kWh
Rural or Remote Electricity Rate Protection Charge (RRRP) $0.0007/kWh
Standard Supply Service – Administrative Charge (if applicable) $0.25/month
Adjusted Usage – line loss 3.73%

Service Charges

Effective January 1, 2023
As approved by the Ontario Energy Board
Monthly distribution and electricity rates will be shown on a Rates Card to be provided with customer bills. The Ontario Energy Board also approved the following charges:
 
Customer Administration  
Arrears Certificate – Hydro $15.00
Arrears Certificate – Water (no HST) $15.00
Statement of Account $15.00
Pulling Post Dated Cheques $15.00
Duplicate Invoices for Previous Billing $15.00
Easement Letter $15.00
Account History $15.00
Credit Reference/Credit Check (plus credit agency costs) $15.00
Returned Cheque Charge $15.00
Charge to Certify Cheque $15.00
Account set up charge/change of occupancy charge (plus credit agency if applicable) $30.00
Special Meter Reads $30.00
Meter dispute charge plus Measurement Canada fees (if meter found correct) $190.00
 
 
Non-Payment of Account  
Late Payment – per month 1.5%
Late Payment – per annum 19.56%
Reconnect Charges at Meter – During Regular Hours $95.00
Reconnect Charges at Meter – After Regular Hours $320.00
Reconnect Charges at Pole – During Regular Hours $185.00
Reconnect Charges at Pole – After Regular Hours $610.00
 
Temporary Services  
Temporary Service Install & Remove – Overhead – No transformer $500.00
Temporary Service Install & Remove – Underground – No Transformer $300.00
Temporary Service Install & Remove – Overhead – with Transformer $1,000.00
 
Other Services  
Service Call – Customer-owned Equipment – During Regular Hours $30.00
Service Call – Customer-owned Equipment – After Regular Hours $320.00
Specific Charge for Access to the Power Poles – per pole/year $44.50

**ALL above charges are subject to HST (exception water arrears certificate)