Residential Rates

Electricity Rates Effective May 1, 2021

Time-of-Use Generation Charges
ON-peak 17.0 ¢/kWh
MID-peak 11.3 ¢/kWh
OFF-peak 8.2 ¢/kWh

TOU Price Periods

Tiered Generation Charges
First 600 kWh 9.8 ¢/kWh
All after 600 kWh 11.5 ¢/kWh

First tier threshold is pro-rated for a 30-day month. For information on how to switch – click here.

All electric charges are reduced on Residential bills by 18.9% (Ontario Electricity Rebate) for usage as of May 1, 2021.


Date Holiday Date Holiday
Fri, Jan 1 New Year’s Day Mon, Aug 2 Civic Holiday
Mon, Feb 15 Family Day Mon, Sept 6 Labour Day
Fri, April 2 Good Friday Mon, Oct 11 Thanksgiving Day
Mon, May 24 Victoria Day Sat, Dec 25 Christmas Day
Thur, July 1 Canada Day Mon, Dec 26 Boxing Day

The following rates are currently being charged to NOTL Hydro customers as of May 1, 2021.

Service Charge $29.97 /month
Fixed Rate Riders $(0.16) /month
Variable Rate Riders $(0.0007) /kWh
Smart Metering Entity Charge $0.57 /month
Retail Transmission Rate- Network $0.0084 /kWh
Retail Transmission Rate – Connection  $0.0012 /kWh
Regulatory Charge
Standard Supply Service Admin. Charge $0.25 /month
Wholesale Market Service Rate $0.0030 /kWh
Capacity Based Recovery (CBR) $0.0004 /kWh
Rural Rate Protection Charge $0.0005 /kWh
Adjusted Usage – line loss 3.73%

Service Charges

Effective May 1, 2019
As approved by the Ontario Energy Board
Monthly distribution and electricity rates will be shown on a Rates Card to be provided with customer bills. The Ontario Energy Board also approved the following charges:
Customer Administration
Arrears Certificate – Hydro $15.00
Arrears Certificate – Water (no HST) $15.00
Statement of Account $15.00
Pulling Post Dated Cheques $15.00
Duplicate Invoices for Previous Billing $15.00
Easement Letter $15.00
Account History $15.00
Credit Reference/Credit Check (plus credit agency costs) $15.00
Returned Cheque Charge $15.00
Charge to Certify Cheque $15.00
Account set up charge/change of occupancy charge (plus credit agency if applicable) $30.00
Special Meter Reads $30.00
Meter dispute charge plus Measurement Canada fees (if meter found correct) $190.00
Non-Payment of Account
Late Payment – per month 1.5%
Late Payment – per annum 19.56%
Reconnect Charges at Meter – During Regular Hours $95.00
Reconnect Charges at Meter – After Regular Hours $320.00
Reconnect Charges at Pole – During Regular Hours $185.00
Reconnect Charges at Pole – After Regular Hours $610.00
Temporary Services
Temporary Service Install & Remove – Overhead – No transformer $500.00
Temporary Service Install & Remove – Underground – No Transformer $300.00
Temporary Service Install & Remove – Overhead – with Transformer $1,000.00
Other Services
Service Call – Customer-owned Equipment – During Regular Hours $30.00
Service Call – Customer-owned Equipment – After Regular Hours $320.00
Specific Charge for Access to the Power Poles – per pole/year $44.50

**ALL above charges are subject to HST (exception water arrears certificate)