Residential Rates

Electricity Rates Effective Nov 1, 2021

Time-of-Use Generation Charges
ON-peak 17.0 ¢/kWh
MID-peak 11.3 ¢/kWh
OFF-peak 8.2 ¢/kWh

TOU Price Periods

Tiered Generation Charges
Tier 1 (Nov 1 to April 30 = first 1,000kWh. May 1 to Oct 31 = first 600kWh) 9.8 ¢/kWh
Tier 2 (after surpassing threshold) 11.5 ¢/kWh

First tier threshold is pro-rated for a 30-day month. For information on how to switch – click here.

All electric charges are reduced on Residential bills by:

  • 17.0% (Ontario Electricity Rebate) for usage as of Nov 1, 2021.
  • 18.9% (Ontario Electricity Rebate) for usage as of May 1, 2021.

2022 HOLIDAY SCHEDULE (24 HOURS OF OFF-PEAK)

Date Holiday Date Holiday
Monday, Jan 3 New Year’s Day Monday, Aug 1 Civic Holiday
Monday, Feb 21 Family Day Monday, Sep 5 Labour Day
Friday, Apr 15 Good Friday Monday, Oct 10 Thanksgiving Day
Monday, May 23 Victoria Day Monday, Dec 26 Christmas Day
Friday, Jul 1 Canada Day Tuesday, Dec 27 Boxing Day

The following rates are currently being charged to NOTL Hydro customers as of January 1, 2022.

SUMMARY OF RATES
Electricity Based on above
Total Other Fixed Charges $30.63/month
Total Other Variable Charges $0.0112/kWh
MONTHLY RATES DETAIL (OEB APPROVED)
Service Charge $30.87/month
Smart Metering Entity Charge – effective May 1, 2022 until December 31, 2027 $0.43/month
Rate Rider for Alignment of Rate Year with Fiscal Year – Fixed Rate – effective until April 30, 2022 $(0.90)/month
Rate Rider for Disposition of Large Use Deferral/Variance Accounts – effective until April 30, 2022 $(0.16)/month
Rate Rider for Disposition of Global Adjustment Account (2021) – effective until April 30, 2022 Applicable only for Non-RPP Customers $(0.0005)/kWh
Rate Rider for Disposition of Lost Revenue Adjustment Mechanism Variance Account (LRAMVA) (2021) – effective until April 30, 2022 $0.0002/kWh
Rate Rider for Disposition of Deferral/Variance Accounts (2021) – effective until April 30, 2022 $(0.0008)/kWh
Rate Rider for Disposition of Capacity Based Recovery Account (2021) – effective until April 30, 2022 Applicable only for Class B Customers $(0.0001)/kWh
Rate Rider for Disposition of Global Adjustment Account (2022) – effective until December 31, 2022 Applicable only for Non-RPP Customers (Customers with a retailer) $(0.0001)/kWh
Rate Rider for Disposition of Deferral/Variance Accounts (2022) – effective until December 31, 2022 $(0.0016)/kWh
Rate Rider for Disposition of Large Use Deferral/Variance Accounts – effective until December 31, 2022 $(0.0003)/kWh
Retail Transmission Rate – Network Service Rate $0.0087/kWh
Retail Transmission Rate – Line and Transformation Connection Service Rate $0.0012/kWh
Wholesale Market Service Rate (WMS) – not including CBR $0.0030/kWh
Capacity Based Recovery (CBR) – Applicable for Class B Customers $0.0004/kWh
Rural or Remote Electricity Rate Protection Charge (RRRP) $0.0005/kWh
Standard Supply Service – Administrative Charge (if applicable) $0.25/month
Adjusted Usage – line loss 3.73%

Service Charges

Effective May 1, 2019
As approved by the Ontario Energy Board
Monthly distribution and electricity rates will be shown on a Rates Card to be provided with customer bills. The Ontario Energy Board also approved the following charges:
Customer Administration
Arrears Certificate – Hydro $15.00
Arrears Certificate – Water (no HST) $15.00
Statement of Account $15.00
Pulling Post Dated Cheques $15.00
Duplicate Invoices for Previous Billing $15.00
Easement Letter $15.00
Account History $15.00
Credit Reference/Credit Check (plus credit agency costs) $15.00
Returned Cheque Charge $15.00
Charge to Certify Cheque $15.00
Account set up charge/change of occupancy charge (plus credit agency if applicable) $30.00
Special Meter Reads $30.00
Meter dispute charge plus Measurement Canada fees (if meter found correct) $190.00
Non-Payment of Account
Late Payment – per month 1.5%
Late Payment – per annum 19.56%
Reconnect Charges at Meter – During Regular Hours $95.00
Reconnect Charges at Meter – After Regular Hours $320.00
Reconnect Charges at Pole – During Regular Hours $185.00
Reconnect Charges at Pole – After Regular Hours $610.00
Temporary Services
Temporary Service Install & Remove – Overhead – No transformer $500.00
Temporary Service Install & Remove – Underground – No Transformer $300.00
Temporary Service Install & Remove – Overhead – with Transformer $1,000.00
Other Services
Service Call – Customer-owned Equipment – During Regular Hours $30.00
Service Call – Customer-owned Equipment – After Regular Hours $320.00
Specific Charge for Access to the Power Poles – per pole/year $44.50

**ALL above charges are subject to HST (exception water arrears certificate)