Update Info & Outage Notifications Sign Up

We appreciate you are providing us with the most up-to-date way to contact you. Your contact information is used to inform you of account issues, to provide notifications of planned outage in your area, or to inform you of unusual water consumption (which may indicate a leak).  Niagara-on-the-Lake Hydro never provides contact information to third parties unless required by law or by issue though our regulatory authorities.

Power Outage Notifications

Niagara-on-the-Lake Hydro is working on an Outage Notification System that will send you a text and/or email should you lose power. You can also sign up another family member or business associate should you have important equipment that requires electricity to function. The system will function with almost all Residential and Small Business meters. If you would like to sign-up for these notifications, please fill in the form below.

If you prefer to provide updated information with a Customer Service representative, please call us at 905-468-4235. If you wish to opt-out, please call us or fill-out our contact us online form with the appropriate OPT-OUT NOTIFICATIONS as the topic.

Company Announcements

Niagara-on-the-Lake Hydro will occasionally issue other information such as significant projects, job openings, and media releases. Please check the appropriate box in the form below to opt-in.

For more information on how we use your personal information, please visit our Privacy Page.