Site Map Customer Service Rates Residential Rates Commercial Rates Time-of-Use & Tiered Rate Info Water Rates Retailer Awareness Returning to Regulated Price Plan Billing Information How to Pay My Bill How to Read Your Bill E-Billing sign up Self-Service Forms Update Info & Outage Notifications Sign Up Support Programs Equal Payment Plan Energy Affordability Program Low-Income Energy Assistance Program Ontario Electricity Support Program Corporate Policies Conditions of Service Privacy Policy Collection Policy Accessibility Terms & Conditions Safety Powerline Safety Clearances | Overhead Clearances | Swimming Pools Clearances | Trees Clearances | Underground Utilities Household Safety Safety Videos Seasonal Safety Call Before You Dig Why We Care? Learn & Save Learn About Electricity Electricity Terms Lighting 101 Ontario’s Electricity Grid Ontario’s Long Term Energy Plan Electric Vehicles Save At Home Heating & Cooling In the Kitchen Home Lighting Rebates and Incentives Save At Work C&I Energy Manager Work Lighting Gov’t Incentives Self Generation Net Metering ≤10kW Net Metering >10kW Restricted Feeders Net Metering FAQs Legacy FIT Information Outages Current Status What Happened? Planned Outages Managing an Outage at Home About Us Corporate Information Mission & Values Awards & Recognition Investing in NOTL News President’s Blog Blog Articles Events Open House March 8/23 Transformer Beautification 2023 Transformer Contest Capital Projects Underground Conversion Local Electricity History Industry Partners Vendor Information Home Regulatory Financial Statements Rate Applications Careers News Contact Us