Self-Service Forms

Here you will find the forms needed to various dealings with Niagara-on-the-Lake Hydro. Some need to be printed & signed prior to submitting and others can be completed in online. We are working towards making as many forms that can be completed online as possible.


TOU & Tiered Election Form

Choose your rate structure. For Residential and Small Business customers only.


The easiest way to keep your account up-to-date is to sign up for pre-authorized payments. When your bill is ready the owed amount will automatically be withdrawn from your bank account. You’ll still get your bill but it will already be paid.

Ontario Electricity Rebate Self-Declaration

An 8% rebate was made available for residential customers in 2017 however some non-residential accounts (plus a $ per kWh reduction in Global Adjustment) are also eligible for the rebate. In 2019 this legislation was updated to make the rebate 31.8% and has changed several times since then. Review the form to see if you’re eligible, complete the form and send it to NOTL Hydro.


At this time, if you are moving in/out of Niagara-on-the-Lake, St. Davids, Queenston or Virgil (or if you have a brand new service) please call our office at 905-468-4235 or email to inform us of your move. We send all new account holders an application for service, even existing customers, to ensure that we have the most up-to-date information on file.

Moving & Application for New Service

More Info >