FOR LARGER CUSTOMERS
Starting January 1, 2021, a portion of renewable energy contract costs will be funded by the Ontario government instead of electricity customers. This will lower electricity bills for large and mid-sized commercial and industrial consumers who do not participate in the Regulated Price Plan (RPP) or receive the Ontario Electricity Rebate (OER) by reducing Global Adjustment (GA) costs.
Class A consumers could see savings of about 15 per cent on their bills, while non-RPP Class B consumers could see savings of about 16 per cent on their bills*. Actual savings will vary depending on customers’ location and electricity consumption.
RPP customers who receive the OER, such as residential, small business and farm consumers, will receive an adjusted rebate percentage starting January 1, 2021, to keep the average residential bill flat compared to November 2020. For a temporary period of 28 days starting January 1, 2021, all RPP customers, including those paying both time-of-use and tiered rates, will also benefit from being billed at the off-peak rate for 24 hours a day, seven days a week.
*In 2021, Class A and Class B consumers could see savings of about 11% and 12%, respectively, due to the Global Adjustment (GA) deferral repayment in effect for 12 months starting January 2021.
2020 OEB APPROVED RATE CARD
ELECTRICITY RATES EFFECTIVE FEB 23rd, 2021
Thanks for taking the time to look at your rates. They can be complicated as there are many components we have to look at. If you have any questions, please feel free to contact us.
General Service less than 50kW (GS<50) – SMALL BUSINESS |
Time-of-Use |
Off-Peak |
Weekdays 7pm-7am, all day weekends and holidays. |
8.5 cents/kWh |
Mid-Peak |
Weekdays 11am-5pm |
11.9 cents/kWh |
On-Peak |
Weekdays 7am-11am and 5pm-7pm |
17.6 cents/kWh |
Tiered Rates |
Tier 1 |
Residential – first 1000kWh and Non-Res – first 750kWh |
10.1 cents/kWh |
Tier 2 |
Residential – after 1000kWh and Non-Residential after 750kWh |
11.8 cents/kWh |

NOTE: Rates are set by the Ontario Energy Board (OEB) and are subject to change every six months (May 1 & November 1). Electric charges are reduced on Small business bills by 21.2% (Ontario Electricity Rebate) for usage as of January 1, 2021.
Service Charge |
$40.08 /month |
Smart Metering Entity Charge |
$0.57 /month |
Distribution Volumetric Rate |
$0.0119 /kWh |
Rate Rider – Global Adjustment (non-RPP customers until 4/30/21) |
$0.0023 /kWh |
Rate Rider – Deferral/Variance Accounts (until 4/30/21) |
$0.0004 /kWh |
Rate Rider – Group 2 (until 4/30/21) |
$0.0005 /kWh |
Rate Rider – LRAM Variance Account (until 4/30/21) |
$0.0005 /kWh |
Transmission – Network Service Rate |
$0.0071 /kWh |
Transmission – Line & Transformation |
$0.0016 /kWh |
Regulatory – Wholesale Market Service |
$0.0030 /kWh |
Regulatory – Capacity Based Recovery |
$0.0004 /kWh |
Regulatory – Rural/Remote Rate Protection |
$0.0005 /kWh |
Regulatory – Standard Supply Service |
$0.25 /month |
General Service 50 to 4,999 kW (GS>50) |
Rate Type |
$ Rate |
Electricity |
Market Based |
Global Adjustment |
Market Based |
Service Charge |
$286.44 /month |
Distribution Volumetric Rate |
$2.3975 /kW |
Rate Rider – Global Adjustment (non-RPP customers until 4/30/21) |
$0.0023 /kWh |
Rate Rider – Deferral/Variance Accounts (until 4/30/21) |
$0.1645/kW |
Rate Rider – Group 2 (until 4/30/21) |
$0.2008 /kW |
Rate Rider – LRAM Variance Account (until 4/30/21) |
$0.1343 /kW |
Transmission – Network Service (non-Interval) |
$2.9048 /kW |
Transmission – Line & Transformation (non-Interval) |
$0.5327 /kW |
Transmission – Network Service (Interval) |
$3.1394 /kW |
Transmission – Line & Transformation (Interval) |
$1.2861 /kW |
Regulatory – Wholesale Market Service |
$0.0030 /kWh |
Regulatory – Capacity Based Recovery |
$0.0004 /kWh |
Regulatory – Rural/Remote Rate Protection |
$0.0005 /kWh |
Regulatory – Standard Supply Service |
$0.25 /month |
General Service over 5,000 kW (GS>5000, or Large User) |
Rate Type |
$ Rate |
Electricity |
Market Based |
Global Adjustment |
Market Based |
Service Charge |
$3,754.95 /month |
Distribution Volumetric Rate |
$2.3975 /kW |
Rate Rider – Global Adjustment (until 4/30/21) |
$0.0023 /kWh |
Rate Rider – Deferral & Variance Account (until 4/30/21) |
$0.1555 /kW |
Rate Rider – Group 2 (until 4/30/21) |
$0.2008 /kW |
Transmission – Network Service |
$3.1394 /kW |
Transmission – Line & Transformation |
$1.2861 /kW |
Regulatory – Wholesale Market Service |
$0.0030 /kWh |
Regulatory – Capacity Based Recovery |
$0.0004 /kWh |
Regulatory – Rural/Remote Rate Protection |
$0.0005 /kWh |
Regulatory – Standard Supply Service |
$0.25 /month |
Unmetered Scattered Load Services |
Rate Type |
$ Rate |
Electricity |
Market Based |
Global Adjustment |
Market Based |
Service Charge |
$21.56 /month |
Distribution Volumetric Rate |
$0.0055 /kWh |
Rate Rider – Global Adjustment – non RPP (until 4/30/21) |
$0.0023 /kWh |
Rate Rider – Deferral & Variance Accounts (until 4/30/21) |
$0.0004 /kWh |
Rate Rider – Group 2 (until 4/30/21) |
$0.0005 /kWh |
Transmission – Network Service |
$0.0071 /kWh |
Transmission – Line & Transformation |
$0.0016 /kWh |
Regulatory – Wholesale Market Service |
$0.0030 /kWh |
Regulatory – Capacity Based Recovery |
$0.0004 /kWh |
Regulatory – Rural/Remote Rate Protection |
$0.0005 /kWh |
Regulatory – Standard Supply Service |
$0.25 /month |
Street Lighting |
Rate Type |
$ Rate |
Electricity |
Market Based |
Global Adjustment |
Market Based |
Service Charge |
$7.32 /month |
Distribution Volumetric Rate |
$1.7615 /kW |
Rate Rider – Global Adjustment non-RPP (until 4/30/21) |
$0.0023 /kWh |
Rate Rider – Deferral & Variance (until 4/30/21) |
$0.1436 /kW |
Rate Rider – Group 2 (until 4/30/21) |
$0.1852 /kW |
Rate Rider – LRAM VA (until 4/30/21) |
$13.1960 /kW |
Transmission – Network Service |
$2.1903 /kW |
Transmission – Line & Transformation |
$0.4134 /kW |
Regulatory – Wholesale Market Service |
$0.0030 /kWh |
Regulatory – Capacity Based Recovery |
$0.0004 /kWh |
Regulatory – Rural/Remote Rate Protection |
$0.0005 /kWh |
Regulatory – Standard Supply Service |
$0.25 /month |
Loss Factors |
|
Total Loss Factor – Secondary Metered Customer < 5,000 kW |
1.0373 |
Total Loss Factor – Secondary Metered Customer > 5,000 kW |
1.0145 |
Total Loss Factor – Primary Metered Customer < 5,000 kW |
1.0275 |
Total Loss Factor – Primary Metered Customer > 5,000 kW |
1.0045 |
WATER RATES EFFECTIVE FEBRUARY 1ST, 2019
WATER |
|
WASTEWATER |
|
Meter Size (inches) |
Fixed Charge |
Meter Size (inches) |
Fixed Charge |
up to 3/4 |
$24.51 |
up to 3/4 |
$27.10 |
1 |
$34.34 |
1 |
$37.94 |
1.5 |
$44.15 |
1.5 |
$48.78 |
2 |
$71.12 |
2 |
$77.47 |
3 |
$269.78 |
3 |
$298.10 |
4 |
$343.35 |
4 |
$379.41 |
6 |
$515.02 |
6 |
$569.11 |
8 |
$711.23 |
8 |
$785.91 |
10 |
$980.99 |
10 |
$1,084.02 |
Variable Rate |
$1.4969 per m3 |
Variable Rate |
$1.2663 per m3 |
SERVICE CHARGES
Effective May 1, 2019
As approved by the Ontario Energy Board
Monthly distribution and electricity rates will be shown on a Rates Card to be provided with customer bills. The Ontario Energy Board also approved the following charges:
CUSTOMER ADMINISTRATION |
|
Arrears Certificate – Hydro |
$15.00 |
Arrears Certificate – Water (no HST) |
$15.00 |
Statement of Account |
$15.00 |
Pulling Post Dated Cheques |
$15.00 |
Duplicate Invoices for Previous Billing |
$15.00 |
Easement Letter |
$15.00 |
Account History |
$15.00 |
Credit Reference/Credit Check (plus credit agency costs) |
$15.00 |
Returned Cheque Charge |
$15.00 |
Charge to Certify Cheque |
$15.00 |
Account set up charge/change of occupancy charge (plus credit agency if applicable) |
$30.00 |
Special Meter Reads |
$30.00 |
Meter dispute charge plus Measurement Canada fees (if meter found correct) |
$190.00 |
GENERATION CHARGES |
|
Monthly Charge for a microFIT Account |
$10.00 |
Monthly Charge for a FIT Account |
$39.41 |
NON-PAYMENT OF ACCOUNT |
|
Late Payment – per month |
1.5% |
Late Payment – per annum |
19.56% |
Reconnect Charges at Meter – During Regular Hours |
$95.00 |
Reconnect Charges at Meter – After Regular Hours |
$320.00 |
Reconnect Charges at Pole – During Regular Hours |
$185.00 |
Reconnect Charges at Pole – After Regular Hours |
$610.00 |
TEMPORARY SERVICES |
|
Temporary Service Install & Remove – Overhead – No transformer |
$Variable |
Temporary Service Install & Remove – Underground – No Transformer |
$Variable |
Temporary Service Install & Remove – Overhead – with Transformer |
$Variable |
OTHER SERVICES |
|
Service Call – Customer-owned Equipment – During Regular Hours |
$30.00 |
Service Call – Customer-owned Equipment – After Regular Hours |
$320.00 |
Specific Charge for Access to the Power Poles – per pole/year |
$185.00 |
Specific Charge for Bell Canada Access to the Power Poles – per pole/year |
$44.50 |
NOTE: Specific Charge for Bell Canada Access to the Power Poles is valid only until the existing joint-use agreement is terminated.
*7-7 demand charge is from 7:00:00 (am) to 19:00:00 (pm)
**ALL above charges are subject to HST (exception water arrears certificate)