Here you will find the forms needed to various dealings with Niagara-on-the-Lake Hydro. Some need to be printed & signed prior to submitting and others can be completed in online. We are working towards making as many forms that can be completed online as possible.
The easiest way to keep your account up-to-date is to sign up for pre-authorized payments. When your bill is ready the owed amount will automatically be withdrawn from your bank account. You’ll still get your bill but it will already be paid.
The Ontario government has announced the removal of the Debt Retirement Charge (DRC) for residential rate customers, effective after December 31, 2015. In addition, non-residential rate classed customers who have at least one eligible residential unit are exempt from paying the DRC up to 1,500 kilowatt-hours (kWh) of monthly consumption multiplied by the number of residential units stated in its declaration form.
An 8% rebate was made available for residential customers in 2017 however some non-residential accounts are also eligible for the rebate. Review the form to see if you’re eligible, complete the form and send it to NOTL Hydro.