Report light outages using our online Street Light Outage map application. Street light repairs will typically be done within 30 days, weather permitting. More complex issues, including short circuits or underground wire faults, may take longer to repair.
Please ensure that you report the outage in the portal in the link below. Should the issue be of safety concerns, please follow-up with our Customer Service department at 905-468-4235.
What should you report?
- Burnt out street lights
- Street lights remaining on during daylight hours
- Flickering street lights
- Damaged poles or fixtures
Report a Traffic Light Problem
For any traffic light failure, call 905-984-3690 (press 1) to report it.
(Toll-free: 1-877-552-5579)
